Privacy Policy

This privacy policy explains how Bilsone.no, operated by Oppdrag AS (org. no. 930 930 679), collects and processes personal data when you use our car rental service. We are the data controller for the processing described below.

What we collect

• Name, email address and phone number when you register an account.
• Booking details (vehicle, dates, pickup/return times, messages).
• Payment information processed by our payment providers (we do not store card numbers).
• For identity verification: information you provide to confirm your identity and driving licence.
• Technical data such as IP address and usage statistics via cookies (see below).

Why we process it (legal basis)

We process your data to deliver the rental agreement you enter into (GDPR art. 6(1)(b)), to comply with legal obligations such as accounting (art. 6(1)(c)), and for legitimate interests such as fraud prevention and improving the service (art. 6(1)(f)). Analytics cookies are used only with your consent (art. 6(1)(a)).

Who we share data with

We share data with trusted providers only as needed to run the service:

• Payment: Stripe (card, Apple Pay, Google Pay).
• Email and SMS notifications: Resend and Twilio.
• Image hosting: Cloudinary. Maps: Google Maps.
• Analytics: Google Analytics (only with consent).

How long we keep it

We keep your data for as long as your account is active and as long as required to fulfil bookings and legal obligations (e.g. accounting records must be kept for 5 years). You may request deletion of your account at any time.

Cookies

We use necessary cookies to keep you logged in and secure. With your consent we also use analytics cookies to understand how the site is used. You can withdraw consent at any time in your browser settings.

Your rights

You have the right to access, correct, delete and port your data, and to object to or restrict processing. To exercise your rights, contact us at post@bilsone.no. You may also complain to the Norwegian Data Protection Authority (Datatilsynet).

Contact

Oppdrag AS · Vilbergenvegen 71, 2060 Gardermoen · post@bilsone.no